We go inside Amazon's brand-new grocery store (no cashiers in sight)

Amazon Go Grocery lets you shop for fresh produce and just walk out, no wallet required.
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  1. Claire Reilly

    Claire Reillyپیش ماه

    Hey guys, thanks for watching! Good questions about the receipt -- we only had a short time in store and I didn’t get my receipt until about 2.5 hrs after we’d left (when we were already on our way back to San Francisco!) But after multiple trips around the store, picking up and putting back items (and deliberately trying to confuse the system) I was only charged for the groceries I took out of the store. Also worth noting, if you do have any issues or disputes with charges, you can just jump in the app, tap on the picture of the item in your receipts section and request a refund with Amazon. Pretty easy all in all. (And side note: Avocado is not my ideal roasting vegetable!)

  2. Ramin Ghafarian

    Ramin Ghafarianپیش 8 روز

    That was a terrible video. Good job.

  3. White Mail Privilege

    White Mail Privilegeپیش ماه

    Avocado is a fruit!

  4. Jeremy Villalobos

    Jeremy Villalobosپیش ماه

    2.5 hrs ! Oh no, maybe a bunch of engineers behind the scenes cheating on the test re-watching the videos LOL.

  5. Hunter Henryk

    Hunter Henrykپیش ماه

    There are obviously scales under the fruits and vegetables. If you want to try to fool the system, try bringing in some small weights/sand bags and pulling off some swaps like Indiana Jones.

  6. Silas Sadia

    Silas Sadiaپیش ماه

    Avocado is a fruit!

  7. John Bassi

    John Bassiپیش 8 روز

    Stop touching my food

  8. Bob Leece

    Bob Leeceپیش 20 روز

    Question, if delivery to your home is offered by Walmart and Krogers, why shop at a store where you have to walk around?

  9. Michael Adewale

    Michael Adewaleپیش 20 روز

    This will fail in the long run

  10. Jorge Arnoldson

    Jorge Arnoldsonپیش 20 روز

    Walking out of a store without paying has been around since the dawn of time: it's called shoplifting.

  11. alvin fredo

    alvin fredoپیش 21 روز

    Wer das braucht, braucht auch Gehirn. Ach nee dafür gibt es ja schon Alexa. Was machen all diese Smartphone Junkies überhaupt wenn der Akku leer ist, das Guthaben alle und man trotzdem Hunger hat?

  12. Robert S

    Robert Sپیش 21 روز

    The worst part is she touching vegetables with her dirty hands without using gloves...

  13. Peppe Ddu

    Peppe Dduپیش 21 روز

    What happen if two people exchange items in their shopping bag? What happens if a group of friends starts exchanging items with each other and putting some back in the wrong place?

  14. Robert S

    Robert Sپیش 21 روز

    It happens you will pay the other people product.

  15. Tim Thomson

    Tim Thomsonپیش 24 روز

    This is the first step for the mark of the beast soon we will half to implant chip in the hand

  16. Ian Miles Chungus

    Ian Miles Chungusپیش 25 روز

    Wow sounds horrible

  17. brie T

    brie Tپیش 25 روز

    Terrible. First, send Bozo to the store to pitch this lazy, foolish nonsense. I would rather wait in self check and pay a lot less with an exponentially better merchandised shopping experience. All Amazon stores are the most sterile, cheap, crappy quality garbage. There is not enough selection. Any place you go with Amazon logo is a terrible visual/merchandised experience and overpriced. Also, I do not want to hassle Amazon cs. In the event I get overcharged due to a glitch in their system, I do not want to spend 15 minutes to get credit on a few dollar fruit or veggie item that went bad.. My friend did the refund after being charged twice and was not automatically refunded as suggested by this journalist. She said she had to call cs and they told her they would offer a temporary courtesy while 'investigating,' to be followed up in a subsequent email. Last I heard, she was still waiting on that resolution (more than a month ago). The cs expeeience sounded like a credit card company. Amazon is notorious for not refunding on theft packages etc (even with video proof). so you will have to deal with cs via phone when they ignore email inquiries. Prices are 'extra' so: hard pass!! (Edited for some word errors).

  18. Ciaran Fortune

    Ciaran Fortuneپیش 25 روز

    Great as humans we can become even less social

  19. Tim Thomson

    Tim Thomsonپیش 24 روز

    Thats what the gov wants to keep us isolated and antisocial and soon we will be forced to put the chip in our hand. Mark of the beast

  20. K7715

    K7715پیش 27 روز

    Thanks for your QR code. I’ll be using it at the Amazon go store ;)

  21. HeavensLuv

    HeavensLuvپیش 28 روز

    Nothing is organic anymore since the CHEM TRAILS were dropping all those chemicals on our foods!?!?!? 🌈☝️✝️☝️🌈

  22. GI HYUN NAM

    GI HYUN NAMپیش 28 روز

    But, this store was opened like few years ago alreadyvv

  23. THE DUKE

    THE DUKEپیش 28 روز

    Hey I hope they build one in phoenix. I've had prime for years might as well buy my food from them to. Do they deliver? 😁

  24. Yuko Mattingly

    Yuko Mattinglyپیش 28 روز

    No shopping carts?

  25. Cokeanreeses

    Cokeanreesesپیش 29 روز

    Confused how youre supposed to weigh produce like onions

  26. Diane Kennedy

    Diane Kennedyپیش 29 روز

    This could put 100s of people out of a job, me included. Really think is not a good idea 😠😠😠😠😠

  27. Wired Weird

    Wired Weirdپیش 29 روز

    <a href="#" class="seekto" data-time="122">2:02</a> Coronavirus scanner . . . 🤔

  28. Allah is gay

    Allah is gayپیش ماه

    Black people's dream store. No security to stop them looting.

  29. Kenny Cheung

    Kenny Cheungپیش ماه

    Does it do price match, coupons etc? If Safeway, Albertson Walmart, Walmart, Trader Joe's can sell it for a dollar, there is no way I will pay $1.01 let alone $1.1 $1.2 for the same item.

  30. Lee Gill

    Lee Gillپیش ماه

    Is going to make it difficult for shoplifters to steal that's the funny side. The bad side it will make people out of work so you should avoid these shops at all cost

  31. Jorge Garcia de Alba

    Jorge Garcia de Albaپیش ماه

    I want my kitchen to look like that.

  32. edit name

    edit nameپیش ماه

    <a href="#" class="seekto" data-time="124">2:04</a> she literally touched her nose to a tomato and set it back down, all while we are in coronavirus season..

  33. Koba

    Kobaپیش ماه

    so this place sells alchole. one thing i am wondering then is do you have to be over the legal drinking age to get this app and shop here. since otherwise how do you stop underage people taking a bottle of vodka.

  34. ruzzell907

    ruzzell907پیش ماه

    Refreshing innovation.

  35. Unknown User

    Unknown Userپیش ماه

    Ketchup! You're an Aussie. You're supposed to say Tomato Sauce!

  36. Fred Garvin

    Fred Garvinپیش ماه

    So now that Amazon has put all the brick and mortar stores out of business, they're building brick and mortar stores. 👎

  37. USApolitics

    USApoliticsپیش 27 روز

    kick out all competitors. and then gaining full control.

  38. SPHERICAL CHESS

    SPHERICAL CHESSپیش ماه

    Trolleys?

  39. ABM W

    ABM Wپیش ماه

    Great!

  40. Mason 美生

    Mason 美生پیش ماه

    I guess they can’t sell things by weight.

  41. Amber Lanehart

    Amber Lanehartپیش ماه

    Wonder if you can buy their store brand solimo

  42. Whole Food Plant-Based Man

    Whole Food Plant-Based Manپیش ماه

    The world’s most expensive groceries.

  43. Dean

    Deanپیش ماه

    By using cameras alone, it won’t work if one deliberately hides items from the camera

  44. Tim Dumoulin

    Tim Dumoulinپیش ماه

    This is why so many people are lonely. No more going out and interacting with others. It's kinda like a prison. Technology has stripped us of our natural behavior... Obesity is an epidemic because of smartphone, videogames, amazon has taken away brick and morter shops where people got off their Burt's and walked.

  45. Christophe Muller

    Christophe Mullerپیش ماه

    Great bring it to London

  46. Mau dL

    Mau dLپیش ماه

    Amazon go to the polls

  47. Aardvark

    Aardvarkپیش ماه

    Didn't mention prices of the food. How expensive is it?

  48. T. G-F

    T. G-Fپیش ماه

    3.79$ la baguette de pain ? 😂😂😂 Bordel même chez Fauchon c'est 3x moins cher. 😬😂

  49. Brandon Cian

    Brandon Cianپیش ماه

    All this to avoid human cashiers?

  50. Richard Servello

    Richard Servelloپیش ماه

    No shopping cart?

  51. SuperZX

    SuperZXپیش ماه

    Not sure if that was a prototype store but they seem too small. They are more like Bodegas than full supermarkets.

  52. Max Jacobi

    Max Jacobiپیش ماه

    What if I stretch out my hand behind my back and take something? What if I walk with big sunglasses? What if I'm a midget? What if I take an apple and throw it across the shop to my friend? What if I take a box, take its content and put an empty box back? C'mon, CNET! Why don't you test anything? It's the most boring review of an amazing tech.

  53. Max Jacobi

    Max Jacobiپیش ماه

    Why bother with physical shops anyway? Isn't Amazon famous for its delivery service?

  54. Ken Yup

    Ken Yupپیش ماه

    It’s incredible

  55. Luis Jimenez

    Luis Jimenezپیش ماه

    Not sure if anyone else saw her pick hey butt, at least it looked that way but she really rubbed her nose on those tomatoes. Super gross 🤮 that just made me not wanna shop there.

  56. Molly McCaughey

    Molly McCaugheyپیش ماه

    They're not cameras. They're sensors.

  57. Nick Roosevelt

    Nick Rooseveltپیش ماه

    Seems like you should have reported on whether they detected your shopping correctly!

  58. Greg G

    Greg Gپیش ماه

    A couple of questions: What happens if people put things back in the wrong spot. Stores tend to get more and more disorganized as the day goes on because people do that. And two, what if I forget something and want to go right back in with my bag of already checked out groceries still in my hand?

  59. shiningcopper

    shiningcopperپیش ماه

    I guess there won't be any privacy in those stores. customer is just commodity like everything else in the store, it is calculated and measured on every move. Who wants to go there?

  60. Eduardo Real

    Eduardo Realپیش ماه

    I don't know if this will be big since it will not work for those that use cash and how it affects employment. The cameras looking at you by an AI its like in Minority Report.

  61. xedmcrmy

    xedmcrmyپیش ماه

    why did you not show us the receipt emailed. if you validated that it got it all correctly

  62. Tony goebel

    Tony goebelپیش ماه

    Stop touching all the produce! Haha

  63. RAT BURL BEER

    RAT BURL BEERپیش ماه

    I’m sure all the homeless people are going to love this😏

  64. Alek Carvajal Sarria

    Alek Carvajal Sarriaپیش ماه

    WOW

  65. mike m

    mike mپیش ماه

    Sorry But I'm That Guy The One Complaining About The Lost Jobs 😥

  66. Genci Tela

    Genci Telaپیش ماه

    Didn’t we see this in Cali last year?

  67. Joseph Bennett

    Joseph Bennettپیش ماه

    That place she's in is a full size version of the starter store that they first opened last year. This place is as large as other stores , that starter store is half that size.

  68. ASK0545

    ASK0545پیش ماه

    What happens when a family goes for shopping???

  69. Stephen Atwood

    Stephen Atwoodپیش ماه

    We have few Amazon Go in NYC/Manhattan but they're more convenience stores than full-fledged grocery stores. Still haven't gone into one. They're pretty small (retail floor space-wise).

  70. ERRT RADIO

    ERRT RADIOپیش ماه

    SO AS A CASHIER FOR MANY YEARS I WOULD BE OUT OF A JOB NOW THANKS BERNIE AND ANY DEMOCRAT

  71. Devon Taylor

    Devon Taylorپیش 29 روز

    Better start FARMING bro don't matter if ya cashier if walmart, target or any store all major retailers is gonna have these bots in the next 5-20 years.

  72. Mike Phang

    Mike Phangپیش ماه

    Hey CNET ... dji osmo mobile 3. Jeezz you're a tech channel.

  73. Sharon Welsby

    Sharon Welsbyپیش ماه

    It looks crap

  74. Herry

    Herryپیش ماه

    OK, I'll NEVER go there. Greed !

  75. Roxanne H

    Roxanne Hپیش ماه

    Yep - Amazon is coming after YOUR job! I dont care what industry your in. Highly recommend the WORLD WAKE UP and STOP buying from this MEGA Monopoly! Fair warning....

  76. dave l

    dave lپیش ماه

    How does it know how many apples you have?

  77. Zishan

    Zishanپیش ماه

    I hope that phone survive the fall..! 😅

  78. Ed Ed

    Ed Edپیش ماه

    this just looked like an add for amazon and its amazing how stupidly happy some ppl embrace the opposite of Orwells 1984 warnings, @CNET shouldn't you be stating the pros and cons as journos kind of or ist it who that pays the most??? nice no human interaction only a lifeless phone with all your information on it, u could just get a chip in your head/arm/hand..., ohhh wait...

  79. solidussnake0079

    solidussnake0079پیش ماه

    People have been doing the just walk out since forever

  80. cyberchris85

    cyberchris85پیش ماه

    Excactly why Andrew yang should have been president, automation AI is taking over us humans are doomed 🤦🏽

  81. BS games

    BS gamesپیش ماه

    what if u don't take your credit card or phone

  82. Glen Mantle

    Glen Mantleپیش ماه

    What no jobs for people anymore how we all going to pay for food a.i takes all the jobs .unless there going to feed us all for free

  83. Devon Taylor

    Devon Taylorپیش 29 روز

    GL andrew yang ain't gonna save ya and guess what walmart having robots too.

  84. Michael Deypalubos

    Michael Deypalubosپیش ماه

    The main takeaway here is the invaluable amount of DATA that Amazon would be harvesting by monitoring your movement patterns, tendencies, decision making and product selection as a consumer that will most likely be packaged, resold or used in order to further expand and increase profits in Amazon's bid to pretty much take over the world.

  85. 312 City

    312 Cityپیش ماه

    Brand new? I’ve been going to Amazon Go here in Chicago for damn near 2 years now

  86. Justin Hill

    Justin Hillپیش ماه

    It's a brand new location.

  87. soccerguy2433

    soccerguy2433پیش ماه

    I'd rather pay fellow humans and let the cashier scan my items.

  88. Hani

    Haniپیش ماه

    This is why we need Universal Basic Income, so we can enjoy the benefits of technology without worrying about the millions of workers who will lose their jobs.

  89. Emily Kingsleigh

    Emily Kingsleighپیش ماه

    Yang2024 (Write in Yang 2020)

  90. Willow B

    Willow Bپیش ماه

    With so many people wanting jobs this does not look good.

  91. venom5809

    venom5809پیش ماه

    I used it a couple times in Chicago, it actually works well. It freaked me out the first time, so weird, felt like I was stealing. Took maybe half an hour to get my receipt too, I was on the verge of calling them to make sure I paid them and the cops weren't coming after me. LOL

  92. Jared Sheridan

    Jared Sheridanپیش ماه

    ok easy when you're the only one shopping in the stroe but what about 100?

  93. Amine Williams

    Amine Williamsپیش ماه

    I hope people dont support stores with no employees.....

  94. uncle darren

    uncle darrenپیش ماه

    No cashiers. No people. No thank you.